Your data.
Always protected.
We safeguard your information with end – to – end encryption, HIPAA-aligned controls, and SOC 2 compliance. Configurable retention and auto‑deletion give you complete control over recordings.
Top questions, answered fast
A quick snapshot for clinicians comparing tools.
Why AlfredCare vs other tools?
It’s super‑intuitive, specialty‑aware, includes built‑in biller components, and turns SOAP into audit/insurance‑ready documentation almost instantly.
Will this actually save me time?
Yes — clinicians finish notes up to 10× faster with real‑time ICD/CPT suggestions and templates tuned to their specialty.
Is my data safe?
End‑to‑end encryption, HIPAA‑aligned controls, U.S. data residency, SOC 2 — plus configurable retention and auto‑deletion.
Frequently Asked Questions
Here’s what clinicians want to know before choosing AlfredCare.
Comparisons
Why should I choose AlfredCare over Freed, Heidi Health, or Commure?
AlfredCare is built for clinicians first, not IT departments. Unlike other platforms, AlfredCare combines:
- Super‑intuitive, simplified UX – start in minutes, no steep learning curve.
- Specialty ‑ specific templates – psychiatry, OB/GYN, pediatrics, dental, derm, ortho, ENT, and more.
- AlfredAssistant – ask about medications, procedures, or treatment processes and get instant support.
- Built‑in biller components – real‑time ICD‑11/CPT suggestions with rationale.
- Audit/insurance‑ready docs – SOAP transforms into payer‑ready documentation almost instantly.
- Compliance‑first design – HIPAA‑aligned controls, SOC 2, U.S. data residency, configurable retention.
Freed focuses on transcription, Heidi on automation, and Commure on enterprise IT. AlfredCare brings speed, coding, and compliance together in one tool that fits your daily workflow.
Workflow & Adoption
Will this actually save me time during visits?
Yes. AlfredCare users finish notes up to 10 × faster than manual charting — thanks to auto‑structured SOAP, real‑time coding suggestions, and specialty‑aware templates.
Does AlfredCare work for in‑person and telehealth visits?
Absolutely. Capture conversations during both office visits and virtual consults, with the same quality of note generation and coding support.
How hard is it to switch from my current tool?
It’s simple. AlfredCare is extremely intuitive and works out‑of‑the‑box — no IT setup required. Start in minutes with a 7 ‑ day free trial (no credit card). Our team can support you during the transition.
Patient Experience & Billing
Will patients feel uncomfortable knowing AI is in the room?
No. AlfredCare runs quietly in the background so you stay fully present. Clinicians report patients appreciate more eye contact and attention versus watching them type.
How does AlfredCare help with billing and insurance?
- Built‑in biller components streamline claim preparation.
- One‑click ICD‑11 and CPT suggestions with rationale reduce errors and denials.
- Audit/insurance‑ready documentation generated from SOAP, almost instantly.
Security & Compliance
Is AlfredCare HIPAA compliant?
Yes. AlfredCare is HIPAA‑aligned with end‑to‑end encryption, U.S. data residency, and SOC 2 compliance. We follow secure coding practices and strict access controls.
Can I control how long my data is stored?
Yes. Configure retention and auto‑deletion policies. By default, recordings are kept only until notes are completed unless you opt in to retain them longer.
Pricing & Plans
How much does AlfredCare cost?
- $89 /month – Individuals (1 clinician)
- $79 /month per clinician – Teams (2 – 9 clinicians, billed annually)
- Custom – Enterprise: includes biller access, custom EHR integrations, and advanced support
Do you offer discounts for students or residents?
Yes. Students, residents, and trainees receive 50% off.